Terms and Conditions
Making a booking
A booking is confirmed when you have received a confirmation email and paid the deposit (if applicable) or full booking price, unless agreed otherwise.
By placing an order verbally or online and making a payment, it is deemed you have read, understood and fully agreed to all of our booking terms and conditions.
Prices, Deposits and Payments
If your booking value exceeds £350.00, a non-refundable deposit of £150 is due to secure your booking. The remaining balance is to be paid in full no later than 14 days prior to the event start date.
We will not attend or supply services for a booking that has not been paid for in full. Any money paid towards the booking will be forfeited.
Spin 36TY Booths is a cashless business. We do not accept cash under any circumstances. Payments can be made bank transfer using the details provided on our quotations/booking confirmations.
Cancellations up to 2 weeks before any booking will forfeit the deposit. Cancellations within 2 weeks of the event forfeit any monies paid and require payment of the full balance.
To use our services or hire items for longer than the booked time, payment must be made before this time commences. Extra time is provided at our discretion and based on availability.
Advertised or quoted prices are subject to change without notification until your booking has been confirmed and deposit paid.
Photo Booth Hire timings and durations
In the unlikely circumstance we are not ready to start at the agreed time because of an issue at our end, we will extend our finish time to the agreed duration (venue permitting).
In the event we cannot start at the agreed time for reasons that may be outside of our direct control, we will do all we can to extend the hire duration accordingly, provided this does not enter into the time of any other client that may have hired us. If that is not possible, the hire will still end as per the agreed time of the booking.
In the event we can start at the agreed time but previous activities by you or the venue are overrunning, the hire will still end at the agreed time on the booking. Extensions in that time is at our discretion and may be billed.
We cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to severe weather, traffic delays, breakdown of our vehicles, sickness or equipment failure. If we cannot fulfil your hire due to events beyond our control we will contact you as soon as possible and our liability will be limited to refunding all monies paid.
Equipment and hireable items
The company reserves the right to substitute any equipment with equipment of a similar type and value and amend or alter product specifications.
Any items provided as part of your hire (with the exception of balloons) will remain property of Spin 36TY Booth at all times.
All sizes quoted in space requirements are approximate.
Site Location, Facilities & Conduct
We will set up in one location as agreed on arrival and can not move equipment once set up.
Please ensure there is sufficient space 4 x 4 meters and that you have obtained permission to use our equipment at your venue.
The client is responsible for ensuring suitable security and crowd control measures are in place prior to the event, if required.
The venue must provide a good WI-FI signal and next to plug sockets for necessary electrical supply.
To provide the best service possible, our location with a staffed photo booth cannot be next to a sound system. We need to be able to communicate with guests without shouting and keep our staff safe.
You must inform us of circumstances that would make delivery and/or set up more demanding, including going up stairs, long distances from unloading area etc. We allocate time to set up equipment in our price but complications we are not made aware of that extends setup time will come out of running duration.
We are unable to carry the equipment up flights of stairs. There needs to be a lift or disabled access for us to be able to get it to anything other than the ground floor.
In the event that space and/or access to your venue is not safe, practical or possible, our team has the right to ask for a different space or decline to proceed with the booking. No refund will be given in this instance
We reserve the right to cease operation and remove equipment from site if at any time our team feels guest or client conduct endangers the safety of the guests, clients, themselves or the safety of equipment. No refund will be given.
Our team reserves the right to refuse guests use of the equipment if they feel they are too unruly, disruptive, drunk or abusive
Liability & Insurance
You agree to compensate our company for any damage or theft of equipment, as a result of negligent behaviour by the hirer or guests whilst on hire. This includes future loss of business arising out of the equipment being unavailable for future clients until repairs are completed.
The company accepts no liability for any damage or loss of personal property and/or any injury arising from the use of the hired equipment.
Children under 14 must have an adult in attendance or be supervised around any of our equipment.
The hirer agrees to guarantee permission is in place for photos to be taken with our photo booths.
Spin 36TY Booth Events has public liability insurance up to £5m and all equipment is PAT certified. Contact us if you need a copy of this documentation for your venue
All other IMPORTANT terms and conditions
Unless specifically agreed beforehand, Spin 36TY Booth may use photographs/video footage from your event for advertising and promotional material, online (social media platforms/website) and in print. It is the hirer responsibility to agree that permission is granted to do so from all guests. However if any of the guests view their video footage on our advertising platforms and wish for it to be removed, email: firstname.lastname@example.org . Spin 36TY Booth are not responsible for any third party sharing/using any footage advertised on our Website/social media.
Please contact us if you are unclear on any of our terms and conditions before you book. We are more than happy to answer your questions.
We will make every effort to deliver the equipment and service as agreed, however very occasionally it may be necessary to change elements due to circumstances out of our control. This will not be deemed a breach of contract.
Any dissatisfaction of service provided by us must be made on the night, so we can attempt to rectify the situation.
If you have any questions about our terms and conditions, please contact us before your event via email: email@example.com
Your privacy is important to us.
It is Spin 36TY Booths policy to respect your privacy regarding any information we may collect from you; be it in person at a wedding fair, across our website or any other sites we own and operate.
We only ask for personal information when we truly need it as part of providing our services to you or responding to enquiries. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We will retain collected information for as long as necessary to provide you with your requested service and after this point for our records. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us via email: firstname.lastname@example.org
This policy was last updated on 13th June 2023.
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